Terms & Conditions

Last Modified July 22, 2026

Welcome! This website is operated by Motto Franchising, LLC (“Motto Franchising”, “us”, “our”, or “we”). These Terms of Use (“Terms”) set forth the terms and conditions under which you are authorized to use our websites (which includes any website on which these Terms are posted, including www.mottomortgage.com, any mobile versions of these sites, and any other website or service on which we post these Terms (collectively, the “Site(s)”).

To the extent additional rules or guidelines affect your use of these Sites, those rules and guidelines (including our Privacy Policy) are hereby incorporated by reference into these Terms.

BY USING THE SITES YOU (A) REPRESENT THAT YOU ARE LOCATED IN THE UNITED STATES; (B) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS OF USE; (C) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER; (C) ACCEPT THESE TERMS OF USE AND AGREE THAT THEY ARE AN AGREEMENT BETWEEN YOU AND US, AND (D) REPRESENT THAT YOU HAVE NOT PREVIOUSLY BEEN SUSPENDED OR REMOVED FROM THE SITE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE.

Description of Sites

The Sites provide information about mortgage brokerage services and independent Motto Mortgage offices and loan originators, and allow you to access other mortgage and real estate resources, as well as perform other functions we may add from time to time. The Sites may also include information about our partners, subsidiaries, related companies and sponsors, and other content we think would be of interest to you (collectively the “Content”). To the extent new services, Content or features are added to the Sites in the future, your use of them is subject to these Terms.

Third-Party Sites and Content

The Sites are intended primarily for informational purposes about mortgages and mortgage brokers, franchising opportunities and loan originator recruiting. We may offer links to information our parent company, subsidiaries and other entities under common control with Motto Franchising, including RE/MAX, LLC (collectively, “Affiliates”), as well as third party mortgage brokerage sites, agent websites, partner or sponsor promotions, helpful resources, and other information or Content that may be hosted by third parties (“Third Party Sites”). Third Party Sites may also include APIs that may provide services or information, such as the ability to share or post Content on social media, or to access current information relating to mortgages, real estate listings and markets. These Terms do not govern your use of any such Third Party Sites.

Please note that the following websites, which are owned and operated independently of Motto Franchising and our Affiliates, are considered Third Party Sites for purposes of these Terms:

independently owned and operated Motto Franchising franchise offices and loan originators
independently owned and operated offices and agents of our Affiliates;
independent contractor mortgage loan originators affiliated with one of our franchise offices; and
service providers who have a relationship with Motto Franchising or our Affiliates, some of whom are permitted to display a logo of Motto Franchising or our Affiliates pursuant to a co-branding agreement.

Third Party Sites are not under the control of Motto Franchising, and neither Motto Franchising nor our Affiliates is responsible for such Third Party Sites, including without limitation the accuracy, sufficiency, correctness, reliability, veracity, completeness, or timeliness thereof, any link contained therein, or any changes or updates thereto. The inclusion or access to Third Party Sites does not imply an endorsement thereof by Motto Franchising or of the provider of such content or services, or of any Third Party Site. Motto Franchising reserves the right to terminate any link or linking program at any time.

These Third Party Sites may contain their own terms of use, and you remain responsible for your compliance with any terms governing your use of the Third Party Site and the information you may provide to Motto Franchising through that party’s API. You further acknowledge that any reliance on representations and warranties provided by any party other than Motto Franchising will be at your own risk. You expressly agree to hold us harmless for any claims of damage arising from any content, product or service provided by any third party.

Modifications and Interruption to the Sites

We reserve the right to modify, discontinue or temporarily prevent access to all or any portion of the Sites at any time, with or without notice to you. We will not be liable if we choose to exercise this right. You acknowledge and accept that we do not guarantee continuous, uninterrupted or secure access to the Sites, or that operation of the Sites will be uninterrupted or error free. You understand that usage of the Sites may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

License to Content

The Content on the Sites may include data, features, information, text, graphics images, music, sounds, photographs, illustrations, logos, messages, audio, information, video and other information or content that is available through the Sites, including any such Content licensed from a third party. Such Content is for informational purposes only, and we provide no representations or warranties regarding the accuracy, timeliness or other attributes of such Content (including without limitation data relating to interest rates, mortgage terms, statistics relating to mortgages and real estate, and any other similar information.) You should not rely solely on the Content featured on the Sites, and you should always consider seeking advice from a professional, licensed real estate agent and a lawyer in your mortgage and real estate transactions. Except with the prior express consent of Motto Franchising, you may only use the Content on the Sites for your personal, non-commercial purposes.

Subject to your compliance with these Terms, Motto Franchising grants you a personal, limited, non-exclusive, non-transferable, freely revocable license to access and view all Content solely for your own personal purposes in connection with your own use of the Sites. You will have no right to sublicense this license. You shall not, and shall not permit any third party to: (a) alter, modify, reproduce, or create derivative works of any Content; (b) distribute, sell, resell, lend, loan, lease, license, sublicense or transfer any Content; or (c) alter, obscure or remove any copyright, trademark or any other notices that are provided on or in connection with any Content. Except as stated in this section or as provided by any additional Terms, you are granted no other licenses or rights in or to any Content. You are prohibited from selling or otherwise receiving any compensation from any Content, posting Content to a third party website or otherwise distributing or making available the Content to the general public, without the prior written permission of Motto Franchising.

Copyright and Trademark Information

All intellectual property rights related to the Sites, Content, and the technology, algorithms, and software underlying the Sites or distributed in connection therewith, are the exclusive property of Motto Franchising, our Affiliates, or their respective licensors. You acknowledge that you are not receiving any ownership interest in or to any of the foregoing, and no right or license is granted to you to use them apart from the right of access to the Sites granted under these Terms. You are prohibited from copying, distributing, republishing, displaying, posting, transmitting, decoding, or reverse engineering any Content or code from the Sites unless you obtain express written permission from Motto Franchising or our Affiliates.

All trademarks, service marks, logos, trade names and any other proprietary designations of Motto Franchising or our Affiliates, used on the Site are trademarks or registered trademarks of Motto Franchising or our Affiliates. All goodwill generated from the use of Motto Franchising or our Affiliates’ trademarks will inure to the exclusive benefit of Motto Franchising and our Affiliates. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of the parties who own them. Motto Franchising or our Affiliates reserves all rights not expressly granted herein.

Restricted Activities

You agree not to use the Sites to:

a) violate, enable or encourage the violation of any local, state, national, or international law;
b) collect or store personal data about other users of the Sites;
d) send any message or post any content that is unlawful, libelous, defamatory, abusive, sexually explicit, threatening, vulgar, obscene, profane, racially offensive, or otherwise objectionable, as determined by Motto Franchising in its sole discretion;
e) infringe any patent, trademark, trade secret, copyright, right of publicity or other right of any party;
f) disrupt or interfere with the security or use of the Sites or any websites linked to it;
g) interfere with or damage a Site, including, without limitation, through the use of viruses, Trojan horses, harmful code, denial of service attacks, packet or IP spoofing, forged routing or email address information or similar methods or technology, or disobey any requirements, procedures, policies, or regulations of networks connected to a Site;
h) attempt to use another user’s account, impersonate another person or entity, misrepresent your affiliation with a person or entity, including (without limitation) Motto Franchising, or create or use a false identity;
i) attempt to obtain unauthorized access to the Sites or portions thereof that are restricted from general access;
j) use any meta tags or any other “hidden text” utilizing the Motto Franchising or our Affiliates name, trademarks, or product names;
k) attempt to reverse engineer or otherwise derive or obtain the code in any form for any software used in the Sites;
l) engage in any activity that interferes with any third party’s ability to use or enjoy the Sites; or
m) assist any third party in engaging in any activity prohibited by these Terms.

Further, without our written consent, you may not:

a) reproduce, duplicate, copy, sell, resell, engage in data mining, or exploit for any unauthorized commercial purpose any of the Content or your use of or access to the Sites;
b) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam);
c) use any high volume, automated, or electronic means (including, without limitation, robots, spiders, scripts, or other automated devices) to access the Sites or monitor or copy our web pages or the content contained thereon;
d) deep link to the Sites for any purpose; or frame the Sites, place pop-up windows over its pages, or otherwise affect the display of a Site’s pages.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, MOTTO FRANCHISING, OUR AFFILIATES AND EACH OF THEIR RELATED ENTITIES, PARENTS, SERVICE PROVIDERS, LICENSORS, AND RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS (COLLECTIVELY THE “MOTTO FRANCHISING PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, RELATED TO THE SITES, INCLUDING ANY THIRD-PARTY CONTENT OR PRODUCTS AVAILABLE THROUGH THE SITES. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SITES IS AT YOUR SOLE RISK. THE SITES AND ALL CONTENT, PRODUCTS, EDUCATIONAL MATERIALS, AND SERVICES OFFERED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. THE MOTTO FRANCHISING PARTIES ARE NOT RESPONSIBLE FOR ANY INACCURACIES IN OR UNTIMELINESS OF DELIVERY OF CONTENT, ANY FAILURES OF DELIVERY, UNAVAILABILITY OF ANY SERVICE OR FEATURE, ERRONEOUS DELETION OF ANY DATA, OR ANY LOSS OR DAMAGE OF ANY KIND YOU CLAIM WAS INCURRED AS A RESULT OF THE USE OF THE SITES.

UNDER NO CIRCUMSTANCES WILL ANY OF THE MOTTO FRANCHISING PARTIES BE LIABLE TO YOU OR TO ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY LOSS, INJURY, LIABILITY OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO, USE OF, INABILITY TO USE, OR RELIANCE ON ANY OF THE SITES OR ANY CONTENT, PRODUCT OR SERVICE PROVIDED TO YOU THROUGH OR IN CONNECTION WITH ANY OF THE SITES.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND WHATSOEVER, WHETHER DIRECT OR INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, LOSS OF DATA, GOODWILL, REVENUE OR PROFITS. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS; EVEN IF ANY MOTTO FRANCHISING PARTY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES; AND WITHOUT REGARD TO THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.

IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, ILLEGAL OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE MOTTO FRANCHISING PARTIES UNDER SUCH CIRCUMSTANCES TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED WILL . SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

Indemnification

You agree to indemnify and hold the Motto Franchising Parties harmless from any claim or demand, including reasonable attorney’s fees and costs, made by any third party due to or arising out of your use of the Sites in a manner not permitted by these Terms, including without limitation your actual or alleged violation of these Terms, or infringement of a third party’s intellectual property or other rights by you or another user of our Sites using your computer, mobile device or account.

Visitor Feedback

All communications, feedback, questions, comments, suggestions, proposed features, and the like provided by visitors to the Sites (collectively “Feedback”) will be considered non-confidential and non-proprietary with regard to you, but we reserve the right to treat any such Feedback as the confidential information of Motto Franchising. By submitting Feedback to us, you assign to us, free of charge, a perpetual, irrevocable, worldwide license to create derivative works, distribute, reproduce, perform, display, and otherwise use, any intellectual property rights or proprietary information and ideas contained within any such Feedback, including without limitation the right to sublicense or assign any of the foregoing. We will be entitled to use any Feedback you submit to us, and any ideas, concepts, know-how or techniques contained in any such Feedback, for any purpose whatsoever, including but not limited to developing and marketing new Content, intellectual property, and other products and services using such Feedback, without restriction and without notifying or compensating you in any way. Please do not send us any information or materials for which you do not wish to grant us such rights, including, without limitation, any confidential information or any original creative materials such as product ideas, written materials, photographs, original artwork, or computer code. You are responsible for the information and other content contained in any Feedback you submit to us, including, without limitation, their truthfulness and accuracy.

User-Submitted Content

Any content uploaded, posted, submitted, or otherwise made available by individual users of the Sites and which does not originate with Motto Franchising (“User Content”), is the sole responsibility of the person who made such User Content available on the Sites. Under no circumstances will Motto Franchising be liable in any way for any User Content made available through the Sites by you or any third party.

Since Motto Franchising does not control the User Content posted on the Sites, it does not guarantee the truthfulness, integrity, suitability, or quality of that User Content, and it does not endorse such User Content. Motto Franchising has no responsibility for any User Content, including without limitation any errors or omissions therein. The Motto Franchising Parties are not liable for any loss or damage of any kind incurred as a result of any User Content on the Sites.

User Content is owned by the author thereof, and Motto Franchising does not claim ownership of original works created and posted by individual visitors to our Sites. However, by uploading, posting, transmitting or otherwise making any User Content available on or through our Sites, you are granting Motto Franchising, and its parent, subsidiaries, affiliates, and other related entities an irrevocable, nonexclusive, perpetual, royalty-free, transferrable, sub-licensable, worldwide license to copy, reproduce, modify, publish, display, distribute publicly, perform, exploit, and prepare derivative works of such User Content (including your name, image, likeness, or information you have made publicly available in connection therewith) in any manner, media or format now existing or hereafter devised, without any obligation of notice, attribution or compensation to you.

Motto Franchising reserves the right (but has no obligation) in its sole discretion to pre-screen, edit, refuse, move or remove any User Content that is posted on the Sites. You agree that the exercise by Motto Franchising of such discretion shall not convert or transform User Content to content owned or provided by Motto Franchising, and the user who made such User Content available on the Sites will retain ownership thereof.

Content Complaints

If you believe that any Content on the Sites violates these Terms, violates your intellectual property rights, or is otherwise inappropriate, please report the Content via our Contact Us web form or at the address listed in the ‘Contact Us’ section below, or send an email to legal@mottomortgage.com. Please include the following information if you believe the content infringes a third party’s intellectual property rights:

a) your name, address, telephone number, and email address, and if you are acting on behalf of the owner of the intellectual property, the name of the owner
b) a statement, made under penalty of perjury, that you are the owner of the copyright or other intellectual property, or are authorized to act on behalf of the owner
c) a detailed description of the intellectual property that you claim has been infringed
d) if your claim is based on a registered work, the registration number, and the date of issuance of the registration
e) a description of the infringing material and the URL where such material is located on the Sites, or a description of where on our Sites you found such material
f) your written statement that you believe, in good faith, that the use of the work on our Sites has not been authorized by the true owner of the work, its agent, or as a matter of law
g) a statement that all of the information you have provided is true

Text Messaging

If you opt in to receive text messages (including SMS or MMS) from Motto Franchising, you consent to receive text messages from Motto Franchising to the phone number you provided, including but not limited to promotional messages, marketing, events, and general information about tools, services and support for the Motto Mortgage brand. These text messages may be automated or sent with an artificial/pre-recorded voice. Consent to receive text messages is not required to buy goods or services or to otherwise do business with us. Carriers are not liable for delayed or undelivered messages.

To receive text messages from Motto Franchising, you must have a text messaging-enabled mobile device with a text messaging plan. Messaging and data rates may apply. Message frequency varies based on your account activity and service interactions with Motto Franchising.

If you need help with text messages, text or reply HELP to any number you received from Motto Franchising.

If you wish to opt out of receiving marketing text messages from us simply reply STOP within 30 days to any text sent by Motto Franchising. If you opt-out, you agree to receive a final text message confirming your opt-out. Note: “STOP” requests are not case sensitive. Alternatively, you can opt-out of receiving texts from Motto Franchising by either sending an email with your mobile phone number to help@mottomortgage.com, or by calling 1-866-MOTTO60. Please allow up to 10 business days from when the request was received to process your removal.

These Terms apply only to text marketing programs operated by Motto Franchising. Motto Mortgage offices or franchisees may operate separate promotions or text messaging programs, which are governed by any applicable agreements or terms in place between you and the applicable Motto Mortgage office or franchisee.

Governing Laws

The laws of the state of Colorado and the United States govern these Terms and any claims arising out of or relating to use of the Sites, without giving effect to any choice of law rules. We make no representation that the Sites are appropriate, legal or available for use outside of the United States. The state and federal courts located in Denver, Colorado will serve as the venue for any actions brought, or claims made, arising out of your use of the Sites.

Changes To These Terms

We reserve the right, at any time, to modify, alter, or update these Terms without prior notice. You are encouraged to check this page regularly for changes to the Terms. Modifications will become effective immediately upon being posted to the Sites, without further notice to you. Your continued use of any of the Sites after such modifications are posted constitutes your acknowledgement and acceptance of such modifications, and your agreement to be bound by them.

Other Terms

Assignment – These Terms will be binding upon each party hereto and its successors and permitted assigns. These Terms are not assignable or transferable by you without the prior written consent of Motto Franchising. You agree that these Terms and any other agreements referenced herein may be assigned by us, in our sole discretion, to a third party in the event of a merger, acquisition or otherwise.

Integration – These Terms (including all of the policies described in these Terms, which are incorporated herein by this reference) contain the entire understanding of the parties regarding its subject matter, and supersedes all prior and contemporaneous agreements and understandings between the parties regarding its subject matter.

Waiver – No failure or delay by a party in exercising any right, power or privilege under these Terms will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other such right, power, or privilege.

Severability – If any provision of these Terms is determined by a court of law to be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent, and the invalid provision will be modified as necessary to make it valid and enforceable while as closely as possible reflecting the original intentions of Motto Franchising.

Limitation – You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Sites or relating to these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Attorney’s Fees – To the extent permitted under applicable law, the prevailing party in any proceeding arising from or related to this Agreement will be entitled to receive its costs, expert witness fees and reasonable attorneys’ fees, including costs and fees on appeal.

Force Majeure – Motto Franchising will not be liable for any failure or deficiency in the performance or availability of the Sites by reason of the occurrence of any event beyond our reasonable control, including without limitation, a labor disturbance, an Internet outage, interruption of service, communication outage, , fire, terrorism, natural disaster or war.

Contact Us

If you have any questions about these Terms or the Sites, please feel free to contact us.

On the web: Contact Form

Email: info@mottomortgage.

By Mail/Phone:
Motto Franchising, LLC
5075 S Syracuse St
Denver, CO 80237
(866) 668-8649