Loan Processor at Motto Mortgage

Mortgage Operations | Remote


Job Description

About Us

Motto Mortgage Quality is an independently owned and operated mortgage brokerage committed to speed, service, and simplicity. We combine modern tech tools with hands-on guidance to deliver a personalized experience to borrowers and real estate partners alike. We’re looking for a dedicated, detail-oriented Loan Processor to join our team and help drive clean, compliant closings.


What You’ll Do

As our Loan Processor, you’ll be responsible for managing the loan process from application to Closing. You’ll be the liaison between the borrower, lender, Loan Originator, and third-party vendors, ensuring files are complete, accurate, and on time.

Key Responsibilities

  • Review and process loan applications for Conventional, FHA, VA, and Non-QM.
  • Collect and verify required borrower documentation.
  • Submit files to AUS (DU or LPA).
  • Order and track third-party services (appraisal, title, insurance, VOEs, etc.).
  • Monitor loan milestones and follow up on outstanding conditions daily.
  • Provide timely updates to borrowers, LO, and agents throughout the process.
  • Coordinate closing dates and order closing disclosures/documents.
  • Assemble post-closing packages for internal recordkeeping.
  • Maintain full compliance with lending regulations and consumer data protection standards.

Performance Expectations

  • Call borrower within 2 hours of receiving file to introduce yourself and explain next steps.
  • Review new loan files within 3 business hours.
  • Update borrowers on conditional approvals the same day they’re received.
  • Follow up on outstanding conditions daily.
  • Notify borrower, LO, and closing agency within 2 hours of Clear to Close.

Compensation & Incentives

We offer a tiered commission structure based on speed to Clear to Close:

  • Weekly payouts every Friday (based on loans funded two weeks prior)

Tools & Benefits

  • Wemlo Loan Brokering System (LBS)
  • Access to lender portals and MottoCenter®
  • Company email via Microsoft Outlook
  • Health, Dental, and Vision Insurance through Motto® Mortgage
  • Supportive team environment that values transparency, autonomy, and accountability

Qualifications

  • Minimum 1–2 years of mortgage loan processing experience preferred
  • Familiarity with Conventional, FHA, VA, and Non-QM products
  • Experience with LOS systems (Wemlo preferred)
  • Strong organizational and communication skills
  • Ability to manage time-sensitive tasks under pressure
  • Must adhere to confidentiality and compliance regulations

This is a Full Time position